Likely no shock to anyone, the T-Mobile manager never called back, so the saga will continue. I’m traveling this week so I’ll post more later, but I’m now even more upset with T-Mobile. First they lie (by omission) to get me off an unlimited grandfathered data account, and then when caught won’t fix it. The promised call back by the unavailable manager has not happened.
Great Customer Service not.
More after I call them again.